Frequently Asked Questions
These are some of the common questions we get asked about our cash in transit services. We have the flexibility and expertise to meet your individual circumstances and requirements.
How will I know who to give the cash to?
We have proven processes in place to ensure you know who is coming, when and how to identify them.
How do you carry the cash?
Our guards are plain clothes to blend in with the crowd. We carry cash in a safe satchel or back-pack that can be kept close but will remain inconspicuous.
Do you count the cash you are collecting?
No. We will pick-up the cash in a sealed quick deposit bank bag—we will not open the bag and count the cash. We will give you a receipt for this bag. The bank will open the bag, count the cash, make the deposit and provide a receipt for the cash.
Can you collect cash out of hours?
Yes. We will transport the cash to a bank of the clients choice, and deposit bags in the after hours drop safe.
Are your security personnel licensed?
Yes. All of our security guards are required to hold a Certificate 3 Private Security License. They must also have completed our comprehensive induction program and field training.
Are your vehicles secure?
Yes. Our vehicles are unmarked and do not stand out from the crowd, however they all contain secure cash storage facilities.
Do you leave cash in the car?
No. After each pick-up we go directly to the bank.
Will you notify me when my cash is banked?
Yes. We will confirm the cash is banked via a text message/email to the designated contact.